Region: Taipei City, Taiwan, Province of China;

Job Summary:
Application Development Consultant
The Application Consultant brings specific technical knowledge about the application and applies it to the implementation for a specific customer. The Application Consultant will participate in the design, development, installation, implementation, and upgrade of an application. The application may be an existing Teradata application such as Demand Chain Management, or a Teradata custom developed application such as a web dashboard, an Aster Data Application, Hadoop Application, or an ISV application. The Application Consultant provides leadership in utilizing a defined application methodology to integrate the application into the customer environment. The Application Consultant also provides application proof of concept and benchmarking services to prove the viability of new technology solutions to our clients. The Application Consultant may be the Project Tech Lead on a project.

Key Areas of Responsibility

* Install, configure, integrate, and upgrade application software.
* Be able to demonstrate a high degree of expertise in the application to the customer.
* Mentor and interact with other team members and the client for the dissemination of information about the application.
* Support the data warehouse design and integration efforts, including data sourcing, transformation, loading, logical/physical/semantic modeling, business intelligence, application development, and testing/production rollout.
* Participate in verification of the application.

Required Skills:
* Bachelor's Science Degree or equivalent
* At least 5 years of relevant experience
* At least 3 years experience on the following: JAVA, SQL, PYTHON
* Hadoop experience is preferred
* In-depth knowledge of the application architecture.
* In-depth knowledge of the integration of the application.
* In-depth knowledge of the application implementation methodology.
* Application integration skills.
* Knowledge of Architecture Principles, Advocated Positions, Design Patterns, and Implementation Alternatives.
* Understanding of the Teradata Reference Information Architecture.

Offer
Teradata transforms how businesses work and people live through the power of data. Teradata leverages all of the data, all of the time, so customers can analyze anything, deploy anywhere, and deliver analytics that matter most to them. And we do it on-premises, in the Cloud, or anywhere in between. We call this pervasive data intelligence. It’s the answer to the complexity, cost, and inadequacy of today's approach to analytics.

This is a Customer Support Engineer role and it involves three key components, Teradata Support (remote/on-site), Teradata Account Management, and On-site Engineering.

JD:
Customer Support Engineer would be responsible for providing on-site or remote support for Teradata Customers, such as hardware & software fault resolution, and software installation. Teradata Support and Engineering is based on a proactive service philosophy and requires a constant focus on the customer’s needs and excellent service delivery. The successful candidate will be required to take part in 7x24 on-call (roster basis) covering Teradata customers. This will involve an on-site presence to address customer faults and apply preventive maintenance. System installations, preventative maintenance, and Hardware/Software upgrades will also be included.

Responsibilities and Tasks:
· Analyze complex technical problem situations in the Teradata environment
· Take suitable measures to solve the system interruption, as necessary by engaging support of partners and/or regional/global Teradata remote support centers
· Plan and implement complex upgrades of hardware and/or software
· Manage spare part availability
· Create documentation on customer installations, upgrades or problem-solving activities
· Customer Support Engineer will support following HW and SW products but, not limited to.
            -OS Products: SUSE Linux, Windows
            -Database products: Teradata RDBMS, Hadoop
            -Database Client Tools and Utilities
            -Backup SW and HW
            -Teradata Applications
            -Teradata Unified Data Architecture(UDA)

Job Requirements:
· Bachelor’s degree (computer science-related major is preferred)
· Minimum 2 years experience in computer technology or related field
· Knowledgeable in knowledgeable in Operating System(Linux/Unix), network, storage(disk array)
· Proficient in the use of Microsoft Office components and personal computers
· Any knowledge or experience with one of the following is preferred:
         -Database / SQL
         -VMWare / Public Cloud (AWS, Azure, GCP), Open Source
         -Mid-range UNIX/Linux server

Key Competencies/Skills:
· Good interpersonal skills / strong teamwork
· Good written and oral communication skills in Cantonese and English
· Good Documentation Skills

Personal Attributes:
· Accepts responsibility
· Openness:
     -Communicates honestly, openly and consistently
     -Shares information appropriately
      -Involves internal and external customers in solving problems
· Positive attitude: encourages a positive rather than negative viewpoint
· Integrity:
    -Maintains the highest standard of personal conduct in performing all duties
· Commitment:
      -Committed to make business a success
      -Willing and able to work for the best interest of the business
      -Not thinking in terms of being right at the expense of being successful
· People Skills
      -Able to build productive working relationships with customers and internal personnel based on respect and good rapport

Teradata transforms how businesses work and people live through the power of data. Teradata leverages all of the data, all of the time, so customers can analyze anything, deploy anywhere, and deliver analytics that matter most to them. And we do it on-premises, in the Cloud, or anywhere in between. We call this pervasive data intelligence. It’s the answer to the complexity, cost, and inadequacy of today’s approach to analytics.